Privacy Policy

1. Introduction

Welcome to Teach X, a platform that connects learners with experts for educational experiences. At Teach X, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your data when you use our services.

By accessing or using the Teach X platform, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy, and if you do not agree with our practices, we recommend that you discontinue the use of our services.

2. Information We Collect

(a) Types of Information Collected

Teach X may collect the following types of information:

(i) Information Provided by Users: When you create an account, enroll in courses, or interact with our platform, you may provide us with personal information, such as your name, email address, profile picture, and payment details.

(ii) Information Collected Automatically: We collect certain information automatically when you use our services. This may include your IP address, device information, browser type, and usage data, which helps us improve our services and tailor content to your preferences.

(iii) Information from Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms, when you use third-party services to log in to Teach X or when experts provide us with information about their educational qualifications and experiences.

(b) How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

(i) Providing and improving our services.

(ii) Personalizing your experience on Teach X.

(iii) Communicating with you about courses, events, and updates.

(iv) Analyzing and monitoring usage patterns to enhance our platform.

(v) Facilitating payments and transactions.

(vi) Complying with legal obligations and resolving disputes.

We are committed to protecting your privacy and ensuring that your personal information is used responsibly and securely.

3. How We Use Your Information

(a) Purpose of Data Collection

Teach X collects and processes your personal information for the following purposes:

(i) Providing and Improving Our Services: We use your information to deliver, maintain, and enhance the features and functionality of Teach X. This includes facilitating user interactions, such as connecting learners with experts, and ensuring a seamless user experience.

(ii) Personalizing Your Experience: Your data allows us to personalize your experience on Teach X, including recommending courses, events, and content that may be of interest to you. Personalization enhances your overall experience and helps you discover relevant educational opportunities.

(iii) Communicating with You: We may use your contact information to send you important messages, notifications, updates, and information related to your account, courses, or events on Teach X. You can manage your communication preferences in your account settings.

(iv) Analyzing and Monitoring Usage Patterns: We analyze user behavior and engagement patterns on Teach X to gain insights into how our platform is used. This analysis helps us improve our services, develop new features, and optimize content delivery.

(v) Facilitating Payments and Transactions: When you enroll in paid courses or events, we use your payment information to process transactions securely. This includes verifying payment methods, facilitating refunds, and addressing payment-related inquiries.

(vi) Complying with Legal Obligations: Teach X may use your information to comply with legal obligations, including tax reporting and regulatory requirements. We may also use your data to address and resolve disputes or enforce our Terms of Use.

(b) Legal Bases for Processing

Our processing of your personal information is based on various legal grounds, including:

(i) Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing access to courses or events you have enrolled in.

(ii) Legitimate Interests: We process data to pursue our legitimate interests, such as improving our services, enhancing user experiences, and ensuring the security of our platform.

(iii) Consent: We may seek your consent for specific data processing activities. You can withdraw your consent at any time.

(iv) Legal Compliance: Processing may be necessary to comply with legal obligations, court orders, or regulatory requirements.

(v) Vital Interests: In rare situations, we may process data to protect vital interests, such as life or safety.

(c) Specific Uses of Data

In addition to the purposes outlined above, Teach X may use your information for specific purposes related to your interactions on the platform. These purposes will be communicated to you at the time of data collection, and your consent will be obtained when required by applicable laws.

(d) User Consent and Control

Your privacy matters to us. Teach X provides you with choices and control over how your personal information is used. You can review and adjust your privacy settings in your account. Additionally, you may have the option to opt out of certain data collection and processing activities. Please refer to the "Your Rights and Choices" section of this Privacy Policy for more information.

4. Data Sharing and Disclosure

(a) Sharing with Experts and Learners: Teach X is a platform that connects learners with experts. To facilitate this connection, certain information, including your name, profile picture, and course participation, may be visible to other users of the platform. You have control over the visibility of your profile information and can adjust privacy settings in your account.

(b) Sharing with Third-Party Service Providers: We may engage third-party service providers to assist with various aspects of our services, such as payment processing, data analysis, and marketing. These providers may have access to your personal information but are contractually obligated to handle it confidentially and securely.

(c) Legal Obligations and Compliance: We may share your information when required to comply with applicable laws, regulations, legal processes, or governmental requests. This includes sharing information to protect our rights, privacy, safety, or property, or to respond to a government or law enforcement request.

(d) Data Sharing Choices and Opt-Outs: Teach X provides you with choices and controls regarding the collection and use of your personal information. You can manage your preferences, including opting out of certain data collection, in your account settings.

5. Your Rights and Choices

(a) Access to Your Personal Data: You have the right to access and review the personal information we hold about you. You can request this information by contacting us using the information provided in the "Contact Us" section below.

(b) Correction and Deletion of Data: You can edit or delete certain personal information in your account settings. If you need assistance with this, please contact us.

(c) Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

(d) Consent Withdrawal: If you have provided consent for specific data processing activities, you can withdraw your consent at any time by adjusting your account settings or contacting us.

(e) Cookies and Tracking Technologies: You can manage your preferences for cookies and tracking technologies through your browser settings. Please note that disabling certain technologies may impact the functionality of our services.

We respect your rights and choices regarding your personal information and will make reasonable efforts to accommodate your requests within the bounds of applicable laws and regulations.

6. Data Security

(a) Measures to Protect User Data: Teach X employs industry-standard security measures to safeguard your personal information. These measures include encryption, access controls, and regular security audits. While we take every reasonable precaution to protect your data, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

(b) Data Breach Notifications: In the event of a data breach that may compromise the security of your personal information, Teach X will promptly notify affected users in accordance with applicable data breach notification laws.

(c) User Responsibilities for Data Security: You play a crucial role in maintaining the security of your personal information. Please keep your account credentials confidential, use strong and unique passwords, and be cautious when sharing personal data on public forums.

7. International Data Transfers

(a) Transfer of Data Outside Your Country: Teach X is a global platform, and as such, your personal information may be transferred to and stored in countries outside your home country. These transfers may be necessary to provide you with access to our services or to comply with legal obligations.

(b) Safeguards for International Transfers: When we transfer your data internationally, we take steps to ensure that your information is adequately protected. This may include using data transfer mechanisms such as Standard Contractual Clauses or relying on the data protection laws of the receiving country.

We are committed to maintaining the security and privacy of your data, and we take appropriate measures to protect it, regardless of where it is stored or transferred.

8. Children's Privacy

(a) Compliance with Children's Online Privacy Protection Act (COPPA): Teach X complies with the Children's Online Privacy Protection Act (COPPA) and does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to remove such information and terminate the child's account.

(b) Age Restrictions and Parental Consent: To use Teach X, you must be at least 13 years old. If you are under the age of 18, you may use our services only with the consent and involvement of a parent or guardian. If we become aware that a user is under the age of 13 and has provided personal information without parental consent, we will take appropriate steps to address the situation.

9. Changes to this Privacy Policy

(a) Notification of Policy Changes: Teach X may update or modify this Privacy Policy from time to time. When we make changes, we will post the revised policy on the Teach X platform or provide other appropriate means of notification.

(b) User Consent to Updates: By continuing to use Teach X after the effective date of any revised Privacy Policy, you agree to be bound by the updated policy. If you do not agree with the changes, please discontinue the use of our services.

(c) Notification: We will make reasonable efforts to notify you of significant changes to this Privacy Policy. However, it is your responsibility to review the policy periodically to stay informed of any updates.

10. Contact Us

(a) Contact Information for Inquiries: If you have any questions, concerns, or inquiries related to this Privacy Policy, please feel free to contact us at:

Teach X Support

Email: hey@goteachx.org

(b) How to Reach Our Data Protection Officer: If you have specific concerns related to data protection and privacy, you can contact our Data Protection Officer (DPO) at: hey@goteachx.org

(c) Legal Notices and Formal Communications: For all legal notices or formal communications related to this Privacy Policy, please send correspondence to:

Email: hey@goteachx.org

11. Glossary

(a) Definitions of Key Terms

Personal Information: Information that can be used to identify an individual, including but not limited to name, email address, and contact details.

Cookies: Small text files that are stored on a user's device to enhance user experience and collect data about user interactions.

Data Processing: Any operation or set of operations performed on personal information, including collection, storage, use, and sharing.

Data Subject: An individual whose personal information is being collected, stored, or processed.

Data Controller: The entity responsible for determining the purposes and means of processing personal information.

Data Processor: An entity that processes personal information on behalf of the data controller.

IP Address: A unique numerical label assigned to each device connected to a computer network, often used for geolocation and identification purposes.

User Consent: Voluntary and informed agreement by a user to the collection and processing of their personal information.

Data Breach: Unauthorized access, disclosure, or acquisition of personal information that compromises its security.